Privacy Policy

Privacy Policy for Shadwell Dragons Boat Club

At Shadwell Dragons Boat Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding your personal information.

1. Information We Collect:

We may collect the following types of personal information:

1.1. Contact Information: Your name, email address, phone number, and postal address.

1.2. Membership Details: Information related to your membership, such as your membership number, membership type, and membership status.

1.3. Payment Information: Your payment details when you make payments to us, such as credit card information or bank account details.

1.4. Communications: Any communications or correspondence you have with us, including emails, messages through our website, or social media interactions.

1.5. Participation Information: Information related to your participation in dragon boat events, races, and training sessions.

2. Use of Information:

We use the collected information for the following purposes:

2.1. Membership Administration: Managing your membership, including processing payments, updating your membership details, and communicating with you regarding your membership status.

2.2. Event Management: Organising and managing dragon boat events, races, and training sessions, including registration, team assignments, and providing event-related information.

2.3. Communication: Sending you updates, newsletters, and other relevant information about the club, events, or membership.

2.4. Responding to Inquiries: Addressing your inquiries, requests, or concerns submitted through various communication channels.

2.5. Improving Services: Analysing data to improve our services, understand member preferences, and enhance the overall experience.

3. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4. Data Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

4.1. Service Providers: We may engage trusted third-party service providers who assist us in operating our website, conducting business operations, or providing services to you. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to perform services on our behalf.

4.2. Legal Obligations: We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or enforce our policies.

5. Data Security:

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:

As an individual located in the European Economic Area (EEA) or under the protection of the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information, including:

6.1. Access: You have the right to request access to the personal information we hold about you.

6.2. Correction: You can request corrections to any inaccuracies in your personal information.

6.3. Erasure: You have the right to request the erasure of your personal information under certain circumstances.

6.4. Restriction: You can request the restriction of processing your personal information in certain situations.

6.5. Objection: You have the right to object to the processing of your personal information based on legitimate interests.

6.6. Data Portability: You can request a copy of your personal information in a structured, machine-readable format.